Privacy Policy
Last updated: January 2025 · Effective immediately
01 — Overview
Our Commitment to Your Privacy
LACIDAX is dedicated to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
LACIDAX will never sell or distribute your private details to third parties without your consent.
The short version: We collect only what we need, we protect it seriously, we never sell it, and you remain in control of it at all times.
02 — Data Collection
Information We Collect
We collect information only when it is necessary:
- Name and email address provided through our application or contact forms
- Location and trading background information submitted during the application process
- Payment information processed securely through our payment providers
- Usage data and technical information collected automatically
- Communications you send to us directly
03 — Data Use
How We Use Your Information
- Process and review your clearance application
- Communicate updates, operational briefings and general information
- Process payments and maintain your account
- Respond to your questions, requests or support enquiries
- Comply with legal obligations where required
- Improve the website and services
04 — Security
How We Protect Your Information
We have put in place appropriate technical and organisational measures to safeguard the information we collect. Our website is served over HTTPS. Sensitive data is encrypted in transit and at rest.
05 — Payments
Payment Information
LACIDAX does not store or have direct access to your payment card details. All payment processing is handled by trusted, PCI-compliant third-party providers. We do not share credit card information with third parties other than for processing payments.
06 — Cookies
Cookies and Tracking
- Essential cookies — required for the website to function
- Analytics cookies — help us understand visitor interactions
- Preference cookies — remember your settings and choices
07 — Third Parties
Third-Party Services
LACIDAX does not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing or commercial purposes.
08 — Your Rights
Your Rights Over Your Data
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to object to or restrict certain processing
- The right to data portability
- The right to withdraw consent at any time
Contact us at hello@lacidax.com to exercise your rights. We will respond within 30 days.
09 — Contact
Questions About Privacy
Email: hello@lacidax.comWe aim to respond to all privacy-related enquiries within 5 business days.
This privacy policy may be updated periodically. Continued use of the website constitutes acceptance of the revised policy.